How to generate a report from the UNICORN Manager

Introduction

The Generate Report Wizard is used to generate problem reports. This section describes how to generate a problem report from the UNICORN Manager.

Step 1: How to create the report

The table below describes how to create a report with the Generate Report Wizard.

Step

Action

1

Select Administration:Create System Report in the UNICORN Manager module.

2

The first step is a Welcome screen.

  • Click the Next button.

Result: The Systems dialog box opens with a list of the available systems for the logged-on user.

  • Select a system for which the report is to be generated and click the Next button.

Result: The Description dialog box opens.

3

Add the following information in the dialog box:

  • a short description of the problem

  • the circumstances under which the problem occurs

  • the consequences of the problem.

Click the Next button.

Result: The Reproducibility dialog box opens.

4

Specify whether the problem is reproducible or not. Select one of these alternatives:

  • Yes

    (Provide a short description in the text box of how the problem can be reproduced.)

  • No

  • Unknown.

Click the Next button to proceed to attach example files (see table below).

Step 2: How to attach a file

You can attach result files, method files and/or log files to the problem report.

The table below describes how to attach a file:

Step

Action

1

The Attachments dialog box is displayed:

2

  • Depending on the character of the file to be attached, select the appropriate tab: Result, Method, System log or Global log.

  • Attach the file:

    Click the Add button.

    Select a file in the dialog box and click the Attach or OK button.

Result: The selected file is added to the tab in the Attachments dialog box.

Note: To remove a file, select the check box and click the Delete button.

3

To include more information in the report, select the appropriate check boxes in the System information field. By default, all options are checked.

Computer & operating system information

A summary of the computer and operating system information, for example type of processor, processor speed, RAM, hard disk capacity and printer.

ÄKTA hardware information

A summary of the specific ÄKTAdesign hardware, for example the instrument and PROM version for every instrument that is connected.

Integrity check

When UNICORN is installed a checksum calculation is performed on the stationary files (*.dll and *.exe) for the system. An integrity check means that a new checksum calculation is performed for the same files in their folders. This new calculated value is compared with the checksum value obtained during installation. The results of the comparison are presented in the report and any deviations are included.

  • Click the Next button.

Result: The Generate report dialog box is displayed.

4

Proceed to Step 3: How to generate and save the report below.

Step 3: How to generate and save the report

The table below describes how to generate and save the report:

Step

Action

1

By default, the report is saved in the folder Unicorn\Reports.

If you want to save the report at another location, select a folder in the tree structure.

2

You also have these options:

  • Click the Preview button to open the report in Notepad.

  • Click the Print button to print the report without any preview.

3

Click the Finish button to generate and save the report.

2005-06-15