You are unable to perform Quit or Logoff from UNICORN for a connection.

You might be running a Scouting method or a MethodQueue. These functions require a control mode connection in order to start subsequent cycles correctly.

Action: Stop the Scouting method or MethodQueue before you quit or log off.

Monitor signals do not appear in the Curves pane in System Control.

• Choose System:Settings in System Control

Result: The System Instructions dialog box opens.

• Choose the Curves group in the Instructions field.

• Set the Store option to ON.

Signals for which Store is set to ON can be selected from the View:Properties:Curves dialog box in System Control.

If you receive the error message “Couldn't create result file... Destination path could not be found” at the end of a method, the local computer was unable to access the folder specified in the result file path.

This may happen if the specified folder is on the network server and network communication has been lost. The result file is saved in the Failed folder on the local station.

If the Method-System Connection dialog box keeps appearing you have some method(s) which is not connected to a system.

Reason: Most likely you have imported some method(s) with the command File:Copy from External in the UNICORN Manager.

Connect the method(s) to the appropriate system.

The Method Editor window does not fit the screen and has scroll bars.

Reason: The incorrect font size might be installed.

• The display screen resolution may be set to “1024x768x65536” with “Large fonts”. You need to install the “Small fonts”. This requires that you have the Windows 2000 or Windows XP CD-ROM that was shipped with your Compaq computer.

• Insert the CD-ROM and follow the directions on the screen.

Red instructions (instructions with a red dot) in a method are syntax errors and may be due to the following:

• The method was connected to the wrong system, that is the strategy of the system is incompatible with the method.

• The method instructions do not correspond to the components you have chosen for your system. Check your system components under Administration:System Setup in the UNICORN Manager.

• The Copy function was used instead of Copy from external when a method was imported from a diskette.

• The wrong system may have been selected in the Save As dialog box in the Method Editor.

• You may also have templates not intended for your system, which might be the case for custom designed systems.

• The systems strategy has been updated with a new strategy that differs in the instruction set.

There are several actions that you can take:

• Check that the method has been connected to the correct system in either of these ways:

  in the System Method Connection dialog box when you use the Copy from external dialog box

  in the Save As dialog box in Method Editor.

• If the system is custom designed, open the Method Editor, select the red instruction and either delete it or replace it with a corresponding instruction (if available) from the Instruction box. Repeat this for all red instructions before saving the method.

You have logged out of Windows 2000 and then logged in again, but you cannot get a system connection in UNICORN.

Reason: If you shut down Windows 2000 with the command Start:Shutdown:Close all programs and log in as a different user, you will not be able to obtain a System Control connection in UNICORN the next time you or another user logs on. This is because the described shutdown procedure automatically shuts down a number of processes, including those needed for system connection. The services are only started when the computer is booted up.

Restart the computer in order to obtain a system connection in UNICORN.

The Print screen command only makes a copy of the screen to the clipboard and not to the default printer.

If you want to print the view on the screen, press the <Print Scrn> key and paste the image from the clipboard into an appropriate program, such as Microsoft® Paint, and then print out the image.