Advice on operation: Logon

In this section

This section describes

  • how to log on to UNICORN

  • the following logon scenarios

    Unable to log on to UNICORN

    Error message "Strategy file error".

How to log on

The table below describes how to log on to a system.

Step

Action

1

Start UNICORN.

2

  • Choose your user name from the Username drop-down list in the Logon dialog box:

  • Type your password in the Password field.

  • Click OK.

Note: If you have forgotten your password, ask the system administrator for a new one.
Unable to log on to UNICORN

Scenario

Solution

Username and password not accepted

You cannot log on although you use your correct username and password.

Possible reason: The file USERS30.MPM in the folder \UNICORN\SERVER\FIL could be corrupt.

  • Restore the file USERS30.MPM from the latest back-up copy

- or -

  • reinstall the default user.

No user names: Remote station

Both these conditions must apply:

  • The User name drop-down box in the Logon dialog box is empty.

  • You are trying to log on from a remote station in a network installation.

Make sure that the computer is logged on to the network before you start UNICORN.

Note: A remote station accesses the user list directly from the network server.

No user names: Local station

The user list on a local station in a network installation is not up to date.

Make sure that the computer is logged on to the network before starting UNICORN.

Note: The user list is stored locally on a local station, and is updated automatically from the network server if the computer is logged on to the network.
Error message "Strategy file error"

Scenario

Solution

Stand-alone installation

If you receive the error message Strategy file error in a stand-alone installation, the strategy file is probably corrupt.

Reinstall the strategy as described in How to install selected software components.

Network installation

In a network installation, the error message Strategy file error may appear if you try to create a method for a system not physically connected to the computer.

Make sure that the computer is logged on to the network before UNICORN is started, so that the strategy file on the server disk is accessible.

2005-06-15